CRM
Are Your Customers Satisfied?
Customer satisfaction is a key metric that measures how satisfied customers are with the products and services provided by the organization. It is an important metric to track because it directly impacts customer loyalty, repeat business, and overall revenue. By measuring customer satisfaction, organizations can identify areas for improvement and take steps to improve customer…
Read MoreCustomer Relationship Management
Acumatica’s customer relationship management (CRM) feature is a module within the Acumatica ERP system that allows businesses to manage their customer relationships and improve the customer experience. The CRM feature provides a centralized location for managing customer information, sales opportunities, marketing campaigns, and customer support interactions. Here are the key features and functionalities of Acumatica’s…
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